Annual Meeting Sessions
ANNUAL MEETING SESSION 1: How Tech Drives Consumption
Wednesday, January 30, 2019 - 8:45 – 10:15 a.m. - San Juan 6-8
This session will focus on advanced guides, search, and how data is the bedrock of our industry.
• How do MVPD’s leverage tech for search and discovery on advanced guides to increase viewer engagement
• How do these tools drive audience insights for the Programmer and Operator
• Will the advanced digital-first platforms (Amazon, iTunes, Roku) beat the MVPD’s in this space?
• What tactics work best to retain customers.
• Each panelist will have the opportunity to do a 3-5 minute presentation followed by a Q&A roundtable.
JEFF KREGER - Moderator
Jeff is a 20-year veteran of the Multichannel Television industry, working in transactional content distribution with a focus on guide optimization. He is a strong believer in using analytics and consumption reports to better understand consumer behavior to drive both awareness and sales. He has a proven track record of growth in the industry by only focusing on the fundamentals. Compelling content, less clicks and a streamlined guide drive more revenue!
Gabe Berger, CEO - Think Analytics
For over 25 years, Gabriel has focused on developing and deploying solutions and platforms that foster the intersection of information and entertainment. Prior to joining ThinkAnalytics, Gabriel was EVP of Sales and Operations at Vubiquity, a worldwide managed services provider for owners and distributors of Premium Content,(recently acquired by AMDOCS). Prior to Vubiquity, Gabriel was SVP Sales at Digitalsmiths, a recognized world leader in Content Discovey, acquired by TiVo in 2014. Gabriel lives in Marina Del Rey, CA with his wife Trisha and his two annoying cats, Sammy and Teddy.
ROBERT GOLD, SENIOR VICE PRESIDENT OF INTERNATIONAL DISTRIBUTION , Curiosity Stream
As a highly accomplished senior- level TV media executive in the Cable and Entertainment industry, Gold’s experience spans various disciplines including International and US affiliate sales, distribution, contract negotiation, marketing, and promotional campaigns. He has extensive knowledge and experience across the streaming and linear media landscape with global companies. Gold was recently named Senior Vice President of International Distribution for CuriosityStream headquartered in Silver Spring, MD. CuriosityStream, founded by John Hendricks of The Discovery Channel, is the award-winning, linear and on demand streaming service for documentary films & series about our world and beyond. Based in Los Angeles, Gold oversees CuriosityStreams sales and distribution strategy, globally for all distribution platforms. Prior to joining CuriosityStream, Gold was the Vice President of Distribution for the Americas, for Insight TV, a 24/7 4K UHD HDR service, headquartered in Amsterdam. Based in Los Angeles, Gold initiated and operated Insight TV’s distribution, strategy, sales and marketing, which includes negotiating and securing carriage with North and South American MVPD’s, vMVPD’s, SVOD and OTT providers. Preceding Insight TV, Robert served as Senior Vice President of Distribution at start-up Poker Central, a 24/7 linear channel from 2015-2017. At Poker Central, Gold was responsible for distribution strategy, sales, marketing, contract negotiation and carriage with all potential distributors domestically and internationally and with an initial focus on negotiating and securing the 24/7 linear service with MVPD’s, SVOD and OTT providers. Gold started hi media career and spent 22 years with Discovery Communications where he served as Vice President of Domestic Distribution National Accounts in the company’s U.S. Networks division. He managed distribution for all 13 Discovery cable networks, HD simulcasts, and digital networks. He was responsible for overseeing all affiliate activity with Discovery’s major distribution partners including Time Warner, NCTC, AT&T, Verizon, CableOne, Charter, DISH, and DIRECTV. Gold received his Bachelor of Science degree in Marketing from Pennsylvania State University. He currently resides in Mission Vijeo, CA with his wife Maureen, and their two children. He enjoys sports of all kinds, working out, and spending time in the outdoors with his family and their two adopted pit bulls.
Nic Wilson - Director of Tech Sales, TiVo
Nic Wilson currently serves as Director of Technical Sales for the Americas at TiVo. Previously, he was responsible for the company’s next-generation IPTV platform, which enables key features for operators including unified content discovery, voice search and other advanced functionalities. Previously at Fan TV, Mr. Wilson served as a Software Engineer prior to joining product management, where he led the platform services team and managed client APIs. Prior to joining Fan TV, he worked as a Software Engineer at Zynga, developing various central tools including the company’s content management system. Mr. Wilson holds a B.A. in computer science from Lewis and Clark College in Portland.
ANNUAL MEETING SESSION 2: Big data for smaller, but ferocious, operators
Wednesday, January 30, 2019 - 10:30 a.m. - 12:00 p.m. - San Juan 6-8
A panel discussion lead by David Dockter, Head of Strategy & Analytics, Cable Bahamas Limited, will explore how smaller, but ferocious, operators can utilize cloud based big data solutions to better engage customers and drive EBITDA. The panel will include representatives of IntentHQ, LIDA and Herman and Frost.
Topics to be addressed:
1) The Mission: What are you trying to solve with big data? What are the core issues smaller providers face?
2) The Data: So, what data do we have to drive engagement and EBITDA? Should Amazon, Google and Facebook be jealous?
3) The Building Blocks: Components of cloud based big data engagement machines: what do you need to make it happen? How do you place what output in whose hands?
4) The Fight: The epic fight between Marketing and IT: who drives the bus? Those evil vendors: should you build, buy or both?
5) The Issue: Privacy…are you on the side of the evil empire or with the force?
6) The So What: How do you show your shareholders the money?
David Dockter, Head of Strategy & Analytics, Cable Bahamas Limited - Moderator
David has held numerous senior operational and commercial positions, within the telecommunication, media and technology industry, throughout 35+ international markets including Head of Strategy at Cable Bahamas Limited, Managing Partner at HAF Consulting, Group Vice President Sales and Marketing for Ooredoo, Group Strategist at MTS/Sistema, Vice President–International at o2 wireless solutions, Director of Sales and Marketing at Fastlink GSM, Director of Sales and Marketing at Flash GSM, Director of Sales and Marketing at USWEST International, Director of Sales and Marketing at Telecom/CATV start-ups. David has an exceptional operational track record as a “Trouble Shooter/Fixer” for some of the largest operators, most difficult turn-arounds and most successful telecom/CATV start-ups throughout the world. David has significant experience working for and with major investors including GE Capital, Bank of America, Blackstone, Texas Pacific, Caisse de depot, leading headge funds and strategic telecommunications/media companies like US WEST, Motorola, Orange, MTS/Sistema, Etisalat and Ooredoo. David’s achievements include being the lead commercial advisor on several successful multi-billion dollar acquisitions, leading successful negotiations of the sale of HAF Limited to o2wireless Solutions and generating substantial shareholder value for many telecommunication and CATV operators.
Jacques Hattingh - Head of Service Delivery, IMImobile
Jacques is currently overseeing Service Delivery for IMImobile’s Americas operations. Jacques’ experience span from business development, to senior consultant loyalty to head of operations for a mobile marketing solutions company. Jacques started his career in the mobile industry in early 1994 as a business development consultant. Jacques’ inherent solution driven and customer centric approach ensured that customers were always equipped with the best fitting solution for their specific needs coupled world class service delivery through implementation. With over 10 years of mobile carrier experience, Jacques’ understanding of the intricate operational processes of carrier Billing and Customer Care Systems makes for well thought through solution designs based upon existing processes enhanced by intelligent software as provided by IMImobile. His understanding of customer engagement and the human nature of reward and recognition led to the design of highly successful mobile loyalty programs that effectively retained customers during the deployment of number portability in a highly competitive African market.
Jonathan Lakin - CEO of Intent HQ
Jonathan Lakin is the founder and CEO of Intent HQ, a well funded data and Customer AI business that provides technology and know-how to help large organisations like Telefonica O2 and Verizon Wireless use data and AI to transform their customer experience and operating model. Intent HQ starts by using data, statistics and cutting edge deep learning to create a human representation of each customer, building profiles that contain everything you can know, everything you can infer and everything you can predict about each customer. This new intelligence is then operationalised in a specialised customer data platform (or brain) and used at every customer touchpoint, increasing customer equity by providing the right intelligence at the right moment to power an adaptive customer experience driven by what the customer wants, rather than what the organisation wants the customer to want. Intent HQ has raised £27m from Pula Media and Technology Limited (the family office of Stephen Hargreaves), Edge Performance VCT and Oxford Capital Partners. After helping sell a German imaging business to Olympus, he co-founded a small investment fund which created Humotion - a company that measures the quality of human motion (at 3,000 measurement a second) for world class athletes and pioneering the use of data and analytics in medical rehabilitation.
Graham Phillips, LIDA NY, Partner, Chief Strategy Officer
While still earning his degree in psychology, Graham began his career in 1996 as an eager strategy intern at Mad Dogs & Englishmen, and never looked back. He has spent the past two decades honing every aspect of his chosen craft, in every corner of the marketing strategy world. Along the way he has had the honor of contributing to award winning (and more importantly, impactful) campaigns for a truly diverse set of brands including: SAP, Kraft, Ritz-Carlton, SAB Miller, DuPont, Kodak, Unilever, EDS, LG, Microsoft, Nestle, Kimberly Clark, ExxonMobil, CarMax, Volvo, Verizon, HP, Samsung, and more. He is driven by a belief that the obvious answers in life are boring. It is his opinion that our industry has, for too long, merely held up mirrors to our audiences and wrongly expected them to be excited by something they may find to be “universally true”. He prefers to design his work product and processes around more personally UNEXPECTED TRUTHS, having found them more effective insights as they, by definition, must be simultaneously surprising and familiar.
WEDNESDAY LUNCHEON: CTAM Advance & Five Forces of Change in the Industry with Craig Leddy
Wednesday, January 30, 2019 - 12:00 - 1:30 p.m. - Miramar Ballroom
President & Senior Market Analyst, Interactive TV Works, Inc.
Craig Leddy is a leading authority, writer, lecturer and consultant for the cable and broadband industry, specializing in business and technology education. Following a longtime career as a business journalist covering media and technology, Leddy founded Interactive TV Works, a New York-based consultancy promoting advanced digital services. As senior education advisor for CTAM (Cable & Telecommunications Association for Marketing), he teaches CTAM Advance Executive Education courses for industry professionals. Altogether, Leddy has provided expert industry education for more than 5,000 managers and employees. Leddy serves as a contributing analyst for Informa technology publications Light Reading, Heavy Reading and Channel Partners, writing comprehensive market reports and insightful columns and moderating conference panels. He founded and hosts the annual Interactive Case Competition, media and technology’s leading case study contest, which so far has provided career opportunities for more than 250 MBA graduate students.